Terms & Conditions

Terms & Conditions

Departures
You´ll need to be at the stable no later than 20 minutes before departure. All tours and activities are very weather and condition dependent. Weather in Iceland changes fast so last minute changes or cancellations might come up. Please respect the decisions made, it will be in your interest – Safety is always our priority!
If tours are cancelled due to weather or another factor outside our control before the tour starts, you will be offered a different date for the tour.

Cancellation policy 
Full refunds are given to any reservation cancelled up to 2 days prior to departure. Should you miss your tour for any reason we offer the option of joining the next available tour but a missed appointment is not refundable.

Safety Rules
Please note that riding is at your own risk. Wearing helmets, given by us, is compulsory for everybody. It is not allowed to go without a helmet on horseback furthermore we do not allow bags or backbags on horseback.
For damage to property (for example cameras, phones, …) and person and also accidents of every description we assume no liability.

Children under 8 years old generally can not join our tours unless they have experience and are approved by the staff. Parents are responsible for their children.
Please inform our staff before the ride if you have any physical condition which might affect your riding abilities.
People under the influence of alcohol or drugs are not permitted on our tours.

Travel Insurance
Remember to take out travel insurance before your journey. Residents of the EU/EEA countries should bring their European Health Insurance Card (E-111 form) in case of illness and need for medical care.

Used riding gear
Any used riding gear must be disinfected. You can find all the information about how and what to use at www.mast.is

Clothes
We supply you with helmets. Dress according to weather. Gloves and good socks are important in winter time.